Student and Guest Services

The Student and Guest Services team works in partnership with Conference Services to provide service excellence and ensure that all students and guests have a memorable experience. During our summer season, we operate 24 hours a day, 7 days a week.

Stay Details

• Guests can check-in any time after 3:00pm; check-out is 11:00am
• Individuals under the age of 18 require a guardian or chaperone
• A government issued ID card is required to check-in

Services

• Free wireless internet in all buildings
• On-site laundry facilities ($1.65 per wash or dry)
• Adding funds to student and guest cards
• Lost and Found
• Mail Services for summer residence and long-term stay guests
• Event information
• Directions/general information regarding the Carleton Campus and the Ottawa area

Parking & Transportation

• Overnight guest parking available for an additional fee
• Temporary parking is available in front of Residence Commons for guest check-in
• O-train and bus stations on Campus

Payment

• Full payment is due upon securing a reservation for individual guests
• Full payment for groups is required upon arrival
• Reservations for less than 30 days are subject to 13% HST
• Visa, MasterCard, American Express, debit, cheque, Campus Card, and cash accepted