Student and Guest Services

The Student and Guest Services team works in partnership with Conference Services to provide service excellence and ensure that all students and guests have a memorable experience. During our summer season, we operate 24 hours a day, 7 days a week.

Stay Details

  • Guests can check-in any time after 3:00pm; check-out is 11:00am
  • Individuals under the age of 18 require a guardian or chaperone
  • A government issued ID card is required to check-in


  • Free wireless internet in all buildings
  • On-site laundry facilities ($1.65 per wash or dry)
  • Wake-up calls
  • Adding funds to student and guest cards
  • Lost and Found
  • Mail Services for summer residence and long-term stay guests
  • Event information
  • Directions/general information regarding the Carleton Campus and the Ottawa area

Parking & Transportation

  • Overnight guest parking available for an additional fee
  • Temporary parking is available in front of Residence Commons for guest check-in
  • O-train and bus stations on Campus


  • Full payment is due upon securing a reservation for individual guests
  • Full payment for groups is required upon arrival
  • Reservations for less than 30 days are subject to a 3% Destination Marketing Fee (DMF) and 13% HST
  • Visa, MasterCard, American Express, debit, cheque, Campus Card, and cash accepted
Contact Us!
234 Residence Commons
(613) 520-5609


Meet. Stay. Connect on Campus! Make your reservation and allow our planners to assist you:

Questions about our department or services?