Our summer team is made up of four key positions that are integral to our operations. With over 3,000 beds, Carleton’s residences transform into Ottawa’s largest hotel in the summer. Our goal is to exceed service excellence standards while providing conference planning, accommodations and event support.
“As a GSA, I gained essential skills to work in the service sector. I learned practical problem solving skills and gained confidence when helping clients. The work environment encouraged growth, learning and support.”
Hannah Whale
B.A. Honours, History
Guest Services Agent
“Being an Overnight Guest Services Agent with Conference Services helped me to promote my customer services skills. Working overnight shifts allowed me to improve my decision making skills when working independently, and gave me the freedom to think outside of the box while interacting with guests.”
Jad Shaarani
B.A. Honours, Political Science
Overnight Guest Services Agent
“I enjoyed working as a Team Lead with Conference Services because it was a fast-paced environment where I could build positive client relationship skills, while developing important leadership qualities that will enhance my future skill set. I look forward to another great summer with another great team.”
Vanessa Close
B.A. Honours, Child Studies
Minor in American Sign Language and Psychology
Team Lead
Positions Available
“Working in a leadership role at Conference Services has allowed me to develop my skills in a fast-paced work environment. This role is beneficial to any student looking to collaborate with their peers and promote our Carleton community to guests from all over the world.”
Julia Barone
B.A. Honours, Criminology and Criminal Justice
Concentration of Law
Team Lead
“My time working with Conference Services has been incredibly educational and important to the development of my professional skills. This fast paced work environment has taught me to quickly adapt to different situations, on my own, as well as part of a team. This has given me experience that I will be able to use in many future endeavors.”
Nevan Kearney
BGInS Honours
Conference Services Assistant and Guest Services Agent
“Working at Conference Services has been an exceptional addition to my education and training. The interactive training allowed me to expand on my knowledge about Carleton and prepared me for the professional atmosphere. Carleton is an international destination for many guests, which allowed me to broaden my awareness of the diversity that already exists here.”
Peri Dworatzek
BGInS Honours, Specializing in International Law and Social Justice
Minor in Philosophy
Guest Services Agent
Application Information
Applications are due Friday, February 14, 2020 at 12:00 noon.
Applicants must complete the application form found on the job description pages, and attach a cover letter and resume along with the application outlining your work experience and skills as they directly relate to the position to which you are applying.
Applications can be submitted online, emailed to CSHire@carleton.ca or dropped off in-person, during regular office hours, to Conference Services, Room 172, Residence Commons.