Frequently Asked Questions

Conferences, Meetings, & Events

• How do I book space?
  • To inquire about booking space with Conference Services, please complete our inquiry form. Once your inquiry is received, we will provide you with availability and rates for booking space.
• How can I check room availability?
  • To inquire about room availability on campus, please complete our inquiry form.
• Can I host my wedding at Carleton?
  • Unfortunately our spaces are not available for weddings, private parties, or dances.
• Will Conference Services plan my event?
  • We do not plan events. We coordinate the event logistics and provide industry expertise when assisting with your event.
• Can I sell anything at my event?
  • Unfortunately, you would not be able to sell anything on campus because it does not align with our commercial activities policy. For more information, please visit here.
• Can I get podiums and other special equipment through Conference Services?
  • Yes, please complete our inquiry form.

Summer Accommodations

• What are the check-in and check-out times?
  • Check-in time is from 3:00 PM to 11:00 PM (latest), and check-out time is 11:00 AM, Eastern Standard Time.
• Can I have an early check-in or a late check-out?
  • Early check-in and late check-out cannot be guaranteed. Please reach out to our team.
• Can I book a block of rooms for my guests to book on their own at Carleton?
  • We do not offer room blocks. If you wish to book all your guests under one master account with one account holder, we can accommodate this.
• Can I stay at Carleton all year around?
  • We offer accommodations from mid-May to mid-August annually. Please visit our accommodation page here for dates and rates.
• Are there kitchen facilities in suite-style rooms?
  • Suites have a fridge and sink however, we do not have stocked kitchens, stoves, ovens, or cook tops available.
• Are suites and traditional rooms in the same building?
  • No, they are in separate buildings.
• Can I reserve a room and pay upon arrival?
  • In order to confirm your reservation we require payment in full upon booking. We do not take reservations without a valid Credit Card.
• Can I reserve a suite for my child? They are attending a summer workshop for high school students.
  • All guests who are less than 18 years of age must have a chaperone or guardian stay on campus with them. Minors are not permitted to check-in themselves.
• What is the required ratio for chaperones for youth groups?
  • Minors must have chaperones staying with them in the area at a minimum ratio of 10:1.
• Are pets permitted?
  • Animals are not permitted in Residence, except for approved service animals.
• Are the rooms air conditioned?
  • Yes, all our Residence buildings have air conditioning.
• Are there laundry facilities?
  • Yes, laundry facilities (washing machines and dryers) are available in each of our residences. Machines are accessed using the key cards provided to you upon check-in and involves a small fee per cycle.

Parking

• Do you have free parking on campus?
  • We do not offer free parking. Parking is either a pre-arranged service that we can contract with you prior to your event or you can use our Pay and Display machines located in our parking lots. For information about the various locations and rates, check the Parking Services website.

Catering

• Can I bring in my own catering?
  • No, all food and beverage served must be supplied by Carleton Dining Services.
• Do you cater offsite events?
  • Conference Services does not coordinate catering for off-site events. Please contact the Carleton University Dining Services team directly here for any inquires.

Audio Visual

• Can I bring in my own A/V equipment?
  • No, all audio-visual services and equipment must be supplied by TLS Production Services.